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Refund & Return Policy

Returns will be refunded for all unused items returned in original packaging within 15 days. This amount will be deducted from the original purchase price. 

The following items may not be returned or exchanged :
Products that are damaged or used by the customer
Motors or circuit boards
Special Custom Orders

Used items will not be accepted for return or refund. Shipping charges to return goods to us are your responsibility unless the item was shipped to you in error.


Please contact us to verify warranties prior to purchasing.

Items received defective or damaged may be returned within 30 days for a full refund or exchange for the same product. 

If you suspect a defect in your new product, please contact us at, or call 604-765-0362

KSR Systems Ltd reserves the right to cancel an order at any time without  notice and liability for any reason, or for no reason.

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